Privacy Policy

Effective Date: May 1, 2025

At O'Dwyer Insulation, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that information when you visit our website (www.odwyerinsulation.com) or use our services.

By accessing our website or engaging with our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website or services.

1. Information We Collect

We collect two types of information:

Personal Information:

Personal information is data that identifies you personally. We collect this information when you:

Contact us via our website forms or customer service
Register an account with us
Place an order for services or products
Subscribe to our newsletter or other communications
Provide feedback or reviews

The types of personal information we may collect include:

Name
Email address
Phone number
Billing address
Payment information
Service preferences

Non-Personal Information:

Non-personal information refers to data that does not personally identify you. This information is collected automatically when you visit our website through cookies or similar tracking technologies. Examples of non-personal information include:

Browser type and version
Device type
IP address
Pages visited on our website
Referring website or source

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide our services: We use your personal information to process orders, communicate with you regarding your requests, and provide customer support.
To improve our website and services: We may use non-personal information to analyze user behavior and enhance the functionality and content of our website.
To communicate with you: We may send promotional emails, updates, or information related to your account or services, subject to your preferences. You can opt-out of marketing communications at any time.
To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website and provide you with a better user experience. Cookies are small text files stored on your device that help us analyze web traffic, remember your preferences, and provide personalized content.

You can control cookie settings through your browser, including blocking or deleting cookies. However, please note that disabling cookies may affect your ability to use certain features of our website.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information in the following situations:

With service providers: We may share your information with third-party vendors who help us operate our website, process payments, and deliver services (e.g., payment processors, shipping providers). These providers are obligated to protect your information and only use it for the purposes specified by us.
For legal compliance: We may disclose your information if required by law, court order, or governmental request, or if we believe it is necessary to protect our rights, property, or safety or that of others.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies and secure server connections to protect your data. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request that we correct or update any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email or contacting us directly.

To exercise your rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by O'Dwyer Insulation. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

O'Dwyer Insulation reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will reflect the most recent update. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

O'Dwyer Insulation
Phone: (519) 710‑0544
Email: Odwyerinsulation@gmail.com